The Bounce-Back from a pandemic requires new thinking. Thoughtful experiences. Contactless interactions, and leveraging technology to create touchpoints your customers and employees trust to protect their health and safety.

Guest UserMay 16, 2020Health, Experience Design, Bounce-back, Safety

Designing for Enterprise Class Apps

Designing successful enterprise apps involves a deep understanding of the problem space and consideration of all players involved.

Guest UserSeptember 24, 2019Experience Design, Digital Transformation, Enterprise Apps

Expecting Magic

Have you ever heard someone say they need a vacation from their vacation? It happens because their experiences fell short of their expectations. Is your company keeping up?

CD LucasSeptember 19, 2019Digital Transformation, Customer Experience, Experience Design

The Dark Side of Microservices

There is no question that microservices and containerization technologies provide a lot of value, but what are the impacts? We shine a light on the tradeoffs you might not be aware of when considering these technologies.

CD LucasSeptember 10, 2019Microservices, Backend Development, Docker, Containers

On The Value of Remembering

Give your customers a reason to put down their cameras and enjoy their experience through their own eyes, and leave the storytelling to your connected space.

Guest UserAugust 27, 2019Customer Experience, Customer Journey, Remembering, orchestr8

The Three Pillars of the Customer Journey

Level 11’s role is typically to act as the technologists for our clients. By leveraging the three pillars of the customer journey, we can use our understanding and learnings to deliver the right personalized and curated experience, at the right time and in the right way, through technology.

Guest UserAugust 15, 2019Customer Journey, Digital Transformation, Wayfinding

Developing Translation Services for a Global Audience

Establishing the right approach for your translation services needs could save your brand from being another case study on the list of brand slogan fails.

Guest UserAugust 13, 2019CMS, Translation Services, i18n, l10n, g11n

What's Derailing your Digital Transformation Experience?

We’ve seen companies fall into five common traps when aggressively pursuing digital transformation. One or more of these scenarios may be eerily familiar because it's happening to you right now.

Guest UserAugust 7, 2019Level 115 Traps, transformation, Project Rescue

Digital Transformation to Improve your Value Proposition

At Level 11, every day we help companies through digital transformation to fundamentally evolve their value proposition with their customers.

Guest UserJuly 25, 2019Level 11Disruption, Guest Services

Indoor Location & Wayfinding: The State of the Market

The Indoor Location vendor ecosystem is in Gartner’s “Trough of Disillusionment”. Investment and expectations soared several years ago, but value – and therefore adoption – has been elusive indoors.

Guest UserJuly 2, 2019location services, wayfinding